Requirements & Registration Process


ATTENTION NEW CUSTOMERS
Please register with us and schedule a "meet and greet" before making phone or online reservations.
CONTACT US with any questions (951) 588-1200 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Requirements

  • Must have proof of current vaccinations from a veterinarian or vaccine clinic

    -Bordetella (required every 6 months)

    -DHLPP (1 year or 3 year is acceptable)

    -Rabies (1 year or 3 year is acceptable)

  • Spayed or Neutered (for group play only)
  • Females cannot be "in heat" during their stay
  • Minimum age of 4 months and Maximum age of 15 years
  • Some Bully Breeds not accepted (Pit Bull Terrier, American Bulldog or Staffordshire Terrier)
  • You have owned your dog for at least 3 weeks
  • Good health and friendly with people and other dogs
  • Free from fleas and ticks/current on flea preventative

Registration Process

Complete the Registration Form and Service Agreement
and provide proof of current vaccines to register as a new customer.
Download BOTH FORMS here Registration Form and Service Agreement.
You can print the forms at home and bring them with you or fill them out when you arrive.


Schedule a Tour or Meet and Greet

Pet Resort Tours and Meet and Greets are available
7 days a week, with an appointment, from 8:30am-10:30am or 3:00pm-5:00pm.
Call (951) 588-1200 to schedule a tour and see why Veterinarians refer us as the best place to board your dog.
*We recommend bringing your dog for a "Meet and Greet" at the same time as your tour.

Veterinary Services Available During Your Stay

Dr Hodgeson, The Pet Doctor, provides Veterinary services to Ruff House Pet Resort guests while staying for Day Care or Boarding. If you are unable to update your vaccines, prior to your stay at Ruff House, you may schedule Dr Hodgeson to administer vaccines as necessary.
  • Vaccinations
  • Fecal testing
  • Bayer RES-Q Microchip
  • Treatment of minor injuries or sickness